sự tích cực sự hoạt động sự hăng hái sự linh lợi 
activity like: hang → →
absteigen ☊ 
xuống hạng ☊ 
下降 ☊ xià jiàng sich anstellen ☊ xếp hàng ☊ 排队 ☊ pái duì mit Waren handeln ☊ mua bán hàng ☊ 货物交易 ☊ huò wù jiāo yì verwandt ☊ có họ hàng ☊ 亲戚关系的 ☊ qīn qí guān xì de alltäglich ☊ thường ngày, hàng ngày ☊ 日常的 ☊ rìcháng de Schlange stehen ☊ xếp hàng ☊ 排队 ☊ páiduì sich ergeben ☊ đầu hàng ☊ 屈从于 ☊ qūcóng yú... abladen ☊ dỡ hàng ☊ 卸下 ☊ xièxià kapitulieren ☊ đầu hàng ☊ 投降 ☊ tóuxiáng die Warteschlange ☊ xếp hàng đợi ☊ ☊ das Bankkonto ☊ tài khoản ngân hàng ☊ ☊ die Bank ☊ ngân hàng ☊ ☊ das Geschäft ☊ cửa hàng ☊ ☊ das Spielwarengeschäft ☊ cửa hàng đồ chơi ☊ ☊ der Buchladen ☊ cửa hàng sách ☊ ☊ das Kaufhaus ☊ cửa hàng bách hóa ☊ ☊ das Zeug ☊ vải vóc, hàng dệt ☊ ☊ die Bäckerei ☊ cửa hàng bánh ☊ ☊ das Musikgeschäft ☊ cửa hàng băng đĩa nhạc ☊ ☊ die Wäscherei ☊ cửa hàng giặt ủi ☊ ☊ der Verkäufer ☊ người bán hàng ☊ ☊ die Lieferung ☊ giao hàng ☊ ☊ der Lieferschein ☊ giấy giao hàng ☊ ☊ absteigen ☊ xuống hạng ☊ ☊ sich anstellen ☊ xếp hàng ☊ ☊ der Waggon ☊ toa chở hàng ☊ ☊ die Niederlage ☊ cửa hàng, chi nhánh ☊ ☊ mit Waren handeln ☊ mua bán hàng ☊ ☊ die Verwandtschaft ☊ mối quan hệ họ hàng ☊ ☊ verwandt ☊ có họ hàng ☊ ☊ alltäglich ☊ thường ngày, hàng ngày ☊ ☊ das Sortiment ☊ mặt hàng ☊ ☊ das Sportgeschäft ☊ cửa hàng bán đồ thể thao ☊ ☊ das Paket wiegen ☊ cân gói hàng ☊ ☊ die Bestellung stornieren ☊ hủy đơn đặt hàng ☊ ☊ Schlange stehen ☊ xếp hàng ☊ ☊ die Datenbank ☊ ngân hàng dữ liệu ☊ ☊ der Bankräuber ☊ kẻ cướp ngân hàng ☊ ☊ sich ergeben ☊ đầu hàng ☊ ☊ das Containerschiff ☊ tàu chở hàng, container ☊ ☊ abladen ☊ dỡ hàng ☊ ☊ der Gemüseladen ☊ cửa hàng rau quả ☊ ☊ das Möbelgeschäft ☊ cửa hàng bán đồ nội thất, cửa hàng đồ gỗ ☊ ☊ die Massenvernichtungswaffen (Plural) ☊ vũ khí hủy diệt hàng loạt ☊ ☊ kapitulieren ☊ đầu hàng ☊ ☊ Wir können zusammen im Restaurant zu Abend essen. ☊ Chúng ta có thế cùng ăn tối ở nhà hàng. ☊ (Lektion 2, Nr. 18) Die Reise beginnt jede Stunde am Hauptbahnhof. ☊ Chuyến tham quan khởi hành hàng giờ tại nhà ga trung tâm. ☊ (Lektion 7, Nr. 66) Sie ist gegenüber der Bank. ☊ Nó nằm đối diện với ngân hàng. ☊ (Lektion 9, Nr. 90) In unserem Sportzentrum bieten wir die ganze Woche über eine Reihe von Sportarten an. ☊ ở trung tâm thể thao của chúng tôi có hàng loạt các loại hình thể thao suốt tuần. ☊ (Lektion 13, Nr. 130) Dieser Abend ist für beide so nett gewesen, dass sie sich entscheiden, dieses Treffen jede Woche zu wiederholen. ☊ Buối tối hôm nay thật tuyệt vời đến nỗi họ quyết định gặp nhau hàng tuần. ☊ (Lektion 15, Nr. 161) Ja, ich weiß. Möchten Sie erste oder zweite Klasse? ☊ Đúng, tôi biết. Anh muốn vé hạng nhất hay hạng nhì? ☊ (Lektion 20, Nr. 241) Lass uns bitte das Geschäft wechseln. ☊ Chúng ta sang cửa hàng khác đi. ☊ (Lektion 22, Nr. 271) Okay, ich kenne ein sehr gutes Geschäft, in dem wir beide etwas finden werden. ☊ Ok, em biết một cửa hàng rất tuyệt, ở đó cả hai chúng ta sẽ tìm được thứ gì đó. ☊ (Lektion 22, Nr. 272) Ja, sicher. Das kann ich tun. Gib mir einfach die Adresse des Geschäfts. ☊ Tất nhiên là được. Việc đó anh làm được. Em đưa cho anh địa chỉ cửa hàng đi. ☊ (Lektion 25, Nr. 323) Es war ein sehr kleines Geschäft im Außenbezirk der Stadt. ☊ Đó là một cửa hàng rất nhỏ nằm ở ngoại ô thành phố. ☊ (Lektion 26, Nr. 327) Tri nahm den Ring und verließ das Geschäft. ☊ Tri nhận chiếc nhẫn và rời cửa hàng. ☊ (Lektion 27, Nr. 337) Tri möchte, dass die neuen Kunden das Sportzentrum sauber halten. ☊ Tri muốn rằng những khách hàng mới phải giữ trung tâm thế thao sạch sẽ. ☊ (Lektion 30, Nr. 388) Er hofft, dass die Kunden die Sachen trennen, die sie wegwerfen. ☊ Anh ấy hy vọng khách hàng sẽ phân loại rác khi họ vứt. ☊ (Lektion 30, Nr. 392) Sie möchten sich eine Stunde, bevor die Party beginnt, in einem Restaurant treffen. ☊ Họ muốn gặp nhau ở nhà hàng một tiếng trước khi bữa tiệc bắt đầu. ☊ (Lektion 31, Nr. 395) Nach diesem Anruf geht sie langsam zum Restaurant. ☊ Sau khi gọi điện thoại Trang từ từ đi đến nhà hàng. ☊ (Lektion 31, Nr. 412) Tri wartet bereits vor dem Restaurant. ☊ Tri đã đợi sẵn trước nhà hàng. ☊ (Lektion 31, Nr. 413) Die meisten Kunden der Apotheke haben ein Rezept. ☊ Đa số khách hàng của hiệu thuốc đều có toa thuốc. ☊ (Lektion 33, Nr. 452) Die Eltern von Trangs Nachbarskindern sind jeden Samstag weg. ☊ Bố mẹ những đứa trẻ hàng xóm của Trang cứ thứ bảy là đi vắng. ☊ (Lektion 35, Nr. 480) Ich war in jedem Sportgeschäft in dieser Stadt. ☊ Em đã xem tất cả các cửa hàng thể thao trong thành phố. ☊ (Lektion 36, Nr. 500) Wenn du sie über das Internet bestellst, bekommst du sie dann per Post? ☊ Nếu em đặt trên mạng thì em sẽ nhận hàng qua đường bưu điện. ☊ (Lektion 36, Nr. 504) Zusammen betreten sie die Bank. ☊ Họ cùng nhau bước vào ngân hàng. ☊ (Lektion 44, Nr. 630) Jetzt möchte er sich per E-Mail beim Verkäufer, der den Fernseher verschickt hat, beschweren. ☊ Giờ anh muốn viết E-mail để than phiền tới người bán hàng, người mà đã gửi cái TiVi. ☊ (Lektion 47, Nr. 668) Obwohl die Fernbedienung auf dem Lieferschein steht, ist sie nicht im Paket enthalten. ☊ Mặc dù trong giấy giao hàng ghi là có cái điều khiển từ xa, nhưng mà nó không hề có trong kiện phẩm. ☊ (Lektion 47, Nr. 673) Mit freundlichen Grüßen, Ihr Kunde. ☊ Kính thư, khách hàng của quí vị. ☊ (Lektion 47, Nr. 677) Hoffentlich müssen wir uns am Haupteingang nicht zu lange anstellen. ☊ Hy vọng là chúng ta không phải xếp hàng quá lâu ở lối vào chính. ☊ (Lektion 49, Nr. 695) In welcher Reihe sitzen wir eigentlich? ☊ Thế chúng ta ngồi ở hàng ghế nào? ☊ (Lektion 49, Nr. 699) Ja, aber die ersten Reihen sind leider schon besetzt. ☊ Còn, nhưng tiếc là hàng ghế đầu đã kín chỗ. ☊ (Lektion 58, Nr. 822) Doch in der letzten Reihe sind noch zwei Plätze nebeneinander frei. ☊ Nhưng hàng ghế cuối còn hai chỗ trống cạnh nhau. ☊ (Lektion 58, Nr. 823) Leider habe ich keine Erfahrung im Handeln mit solchen Waren. ☊ Tiếc là tôi không có kinh nghiệm trong việc thương lượng hàng thế này. ☊ (Lektion 70, Nr. 1003) Abends gehen wir ins Restaurant. ☊ Tối chúng ta sẽ tới nhà hàng. ☊ (Lektion 75, Nr. 1073) Hast du die lange Schlange vor der Umkleidekabine gesehen? ☊ Em có nhìn thấy một hàng dài trước phòng thay đồ không? ☊ (Lektion 76, Nr. 1083) Die Verwandtschaft ☊ Mối quan hệ họ hàng ☊ (Lektion 77, Nr. 1091) Alle Gäste bilden eine lange Warteschlange. Jeder will ein Stück der Torte. ☊ Tất cả khách khứa tạo thành một hàng dài. Ai cũng muốn một miếng bánh. ☊ (Lektion 79, Nr. 1126) Ich möchte etwas bestellen. ☊ Tôi muốn đặt hàng. ☊ (Lektion 86, Nr. 1247) Sehr geehrte Kundin, sehr geehrter Kunde, ☊ Kính gửi quý khách hàng ☊ (Lektion 89, Nr. 1320) Sehr geehrte Kunden, ☊ Kính gửi các quý khách hàng ☊ (Lektion 89, Nr. 1321) An alle Kunden der Firma Muster, ☊ Tới tất cả các khách hàng của công ty Muster ☊ (Lektion 89, Nr. 1325) Unsere Bestellung vom 02.08. ☊ Về đơn đặt hàng của chúng tôi vào ngày 02.08. ☊ (Lektion 90, Nr. 1346) Leider müssen wir Ihnen mitteilen, dass wir Ihre Bestellung nicht bearbeiten können. ☊ Chúng tôi rất tiếc phải thông báo với anh / chị rằng đơn đặt hàng của anh / chị không thể giải quyết được. ☊ (Lektion 90, Nr. 1352) Sehr geehrte Kundin, sehr geehrter Kunde, ☊ Kính thưa quý khách hàng ☊ (Lektion 91, Nr. 1365) Hast du die Nachricht des Kunden gespeichert? ☊ Anh / Chị đã lưu tin nhắn của khách hàng chưa? ☊ (Lektion 92, Nr. 1401) Ich habe unseren Firmen-Newsletter bereits an alle Abonnenten verschickt. ☊ Tôi đã gửi thư quảng cáo đến những người đặt hàng. ☊ (Lektion 92, Nr. 1408) Bitte bestätigen Sie Ihren Auftrag per Fax. ☊ Xin làm ơn fax xác nhận đặt hàng. ☊ (Lektion 93, Nr. 1410) Mit diesem Fax schicke ich Ihnen die Bestätigung unseres Auftrags. ☊ Tôi xác nhận đặt hàng của chúng tôi qua bản fax này ☊ (Lektion 93, Nr. 1411) Bitte faxen Sie uns Ihren Auftrag zu. ☊ Xin gửi đặt hàng của quý khách qua fax cho chúng tôi. ☊ (Lektion 93, Nr. 1412) Hiermit bestelle ich 20 Paar zum Preis von 500.- Euro. ☊ Theo đây tôi xin đặt hàng 20 đôi với giá 500 Euro. ☊ (Lektion 98, Nr. 1569) Wir möchten Ihnen den folgenden Auftrag erteilen: ☊ Chúng tôi muốn đặt hàng như sau: ☊ (Lektion 98, Nr. 1570) Wenn Sie die doppelte Menge bestellen, erhalten Sie 30% Rabatt auf den Gesamtpreis. ☊ Nếu quý khách đặt hàng với số lượng gấp đôi, quý khách sẽ nhận được khuyến mại 30% cho tổng giá trị của đơn đặt hàng. ☊ (Lektion 98, Nr. 1572) Wir können die bestellte Ware voraussichtlich bis zum 15.06. liefern. ☊ Chúng tôi dự tính có thể chuyển hàng cho quý khách đến ngày 15.06. ☊ (Lektion 98, Nr. 1575) Ich kann Ihnen folgendes Angebot machen: ☊ Tôi có các đơn chào hàng cho quý khách như sau: ☊ (Lektion 98, Nr. 1576) Ich habe meinen Arbeitsaufwand berechnet und kann Ihnen folgendes Angebot machen: ☊ Sau khi tính toán mọi chi phí, tôi có các đơn chào hàng cho quý khách như sau: ☊ (Lektion 98, Nr. 1577) Ich würde mich freuen, wenn Sie mir den Zuschlag für dieses Angebot geben würden. ☊ Tôi sẽ rất vui mừng nếu quý khách có thể trả phần phụ trội cho đơn chào hàng này. ☊ (Lektion 98, Nr. 1578) Ist das Ihr letztes Angebot? ☊ Đây là đơn chào hàng cuối cùng của anh / chị phải không? ☊ (Lektion 98, Nr. 1580) Wann kann ich mit der Lieferung rechnen? ☊ Khi nào thì hàng được chuyển đến? ☊ (Lektion 98, Nr. 1585) Bitte machen Sie uns ein Angebot. ☊ Anh / Chị hãy cho chúng tôi một đơn chào hàng. ☊ (Lektion 98, Nr. 1587) Ihre Bestellung können wir zu diesen Bedingungen leider nicht annehmen. ☊ Rất tiếc chúng tôi không thể nhận đơn đặt hàng của quý vị với những điều kiện này được. ☊ (Lektion 98, Nr. 1588) Leider ist dieser Artikel ausverkauft. ☊ Rất tiếc mặt hàng này đã bán hết. ☊ (Lektion 98, Nr. 1589) Aufgrund der gestiegenen Produktionskosten mussten wir unsere Preise für Endkunden leider nach oben korrigieren. ☊ Vì chi phí sản xuất tăng nên chúng tôi rất tiếc phải nâng giá bán cho khách hàng. ☊ (Lektion 98, Nr. 1592) Bitte stornieren Sie meine Bestellung mit der Bestellnummer AG2980. ☊ Anh / Chị làm ơn hủy đơn đặt hàng số AG2980 của tôi. ☊ (Lektion 98, Nr. 1595) Bitte entschuldigen Sie den Fehler. Wir werden die Ware noch heute an Sie verschicken. ☊ Xin lỗi quý khách vì sai sót này. Chúng tôi sẽ gửi hàng cho quý khách ngay trong ngày hôm nay. ☊ (Lektion 98, Nr. 1596) Leider kam Ihre Bestellung als unzustellbar an uns zurück. Bitte teilen Sie uns Ihre korrekte Lieferadresse mit. ☊ Rất tiếc hàng bị chuyển lại chỗ chúng tôi. Xin vui lòng thông báo cho chúng tôi địa chỉ giao hàng chính xác của quý khách. ☊ (Lektion 98, Nr. 1597) Vielen Dank für Ihre Bestellung. ☊ Xin cám ơn đơn đặt hàng của quý khách. ☊ (Lektion 98, Nr. 1599) Ihr Auftrag wird so schnell als möglich bearbeitet werden. ☊ Đơn đặt hàng của quý khách sẽ được giải quyết nhanh nhất có thể. ☊ (Lektion 98, Nr. 1600) Sie werden Ihre Bestellung innerhalb von zwei Tagen erhalten. ☊ Quý khách sẽ nhận được hàng trong vòng hai ngày. ☊ (Lektion 98, Nr. 1602) Bitte bestätigen Sie den Eingang meiner Bestellung. ☊ Xin vui lòng xác nhận đơn đặt hàng của tôi. ☊ (Lektion 98, Nr. 1604) Mehr Zahlen und Statistiken findest du in dieser Datenbank. ☊ Anh / Chị có thể tìm thấy thêm thông tin và các số liệu thống kê trong ngân hàng dữ liệu này. ☊ (Lektion 99, Nr. 1624) Der Zugang zu dieser Datenbank ist kostenlos. ☊ Ngân hàng dữ liệu này được sử dụng miễn phí. ☊ (Lektion 99, Nr. 1625) Die Kollegen der Marketingabteilung werden uns zunächst die Verkaufszahlen der letzten drei Monate vorstellen. Anschließend analysieren und diskutieren wir diese Zahlen. ☊ Các đồng nghiệp bên phòng tiếp thị sẽ giới thiệu với chúng ta doanh số bán hàng của ba tháng vừa qua. Tiếp đó chúng ta sẽ cùng nhau phân tích và thảo luận về những con số này. ☊ (Lektion 100, Nr. 1649) In dieser Tabelle finden Sie die aktuellen Verkaufszahlen für Mai und Juni. ☊ Doanh số bán hàng hiện tại của tháng năm và tháng sáu được thể hiện qua bảng thống kê trên đây. ☊ (Lektion 100, Nr. 1656) Zu Ihren Aufgaben wird die Akquise von Kunden und das Erstellen von Angeboten gehören. ☊ Công việc của anh / chị là thu hút khách hàng mới và làm các đơn chào hàng. ☊ (Lektion 103, Nr. 1749) Es war interessant den Büro-Alltag in einer großen Firma kennenzulernen. ☊ Rất thú vị khi được làm quen với công việc văn phòng hàng ngày trong một công ty lớn. ☊ (Lektion 103, Nr. 1758) Mein Spezialgebiet ist die Erstellung, Durchführung und Analyse von Kundenbefragungen. ☊ Phạm vi công việc chủ yếu của tôi là biên soạn, thực hiện và phân tích các câu hỏi của khách hàng. ☊ (Lektion 105, Nr. 1815) Ich habe den Führerschein der Klasse B. ☊ Tôi có bằng lái xe hạng B. ☊ (Lektion 106, Nr. 1859) Ich interessiere mich für Politik und verfolge die Nachrichten täglich. Aber ich möchte mich nicht in einer Partei engagieren. ☊ Tôi quan tâm đến chính trị và theo dõi tin tức hàng ngày. Nhưng tôi không muốn tham gia vào đảng phái nào. ☊ (Lektion 108, Nr. 1940) Ich bin zuständig für den Kundendienst. ☊ Tôi chịu trách nhiệm về dịch vụ khách hàng. ☊ (Lektion 110, Nr. 2008) Bitte sortiere alle Kundenanfragen, die du schon erledigt hast, aus und lege mir den Rest auf den Schreibtisch. ☊ Xin hãy sắp xếp tất cả các yêu cầu của khách hàng mà anh / chị đã xử lý ra và để lên bàn cho tôi phần còn lại. ☊ (Lektion 111, Nr. 2026) Die Lieferscheine sammeln wir in diesem Fach. ☊ Giấy giao hàng chúng tôi thu thập để ở trong ngăn này. ☊ (Lektion 111, Nr. 2027) Kannst du die Lieferscheine bitte dem Datum nach ordnen und abheften? ☊ Anh / Chị có thể sắp xếp giấy giao hàng theo ngày tháng và kẹp lại? ☊ (Lektion 111, Nr. 2028) Wo ist die Datenbank mit den Kundenkontakten abgespeichert? ☊ Ngân hàng dữ liệu địa chỉ khách hàng được ghi ở đâu? ☊ (Lektion 112, Nr. 2047) Heute zeige ich Ihnen, wie Sie in 3 Monaten 400 neue Kunden gewinnen. ☊ Hôm nay tôi sẽ chỉ cho quý vị cách thu hút được 400 khách hàng mới trong vòng 3 tháng. ☊ (Lektion 114, Nr. 2087) Heute möchte ich Ihnen die Verkaufszahlen des letzten Quartals vorstellen. ☊ Hôm nay tôi muốn được trình bày với quý vị doanh số bán hàng của quý vừa rồi. ☊ (Lektion 114, Nr. 2089) Ich möchte Ihnen heute die neuen Produkte aus unserem Programm vorstellen. ☊ Hôm nay tôi muốn giới thiệu với quý vị những sản phẩm mới trong các mặt hàng của chúng tôi. ☊ (Lektion 114, Nr. 2092) Zusammenfassend kann man sagen, dass wir mit der Entwicklung der Verkaufszahlen zufrieden sein können. ☊ Cuối cùng có thể nói rằng chúng tôi rất hài lòng với sự phát triển của doanh số bán hàng. ☊ (Lektion 114, Nr. 2114) Dieses Projekt hat oberste Priorität. ☊ Dự án này được ưu tiên hàng đầu. ☊ (Lektion 116, Nr. 2184) Wir haben viele zufriedene Kunden. ☊ Đa phần khách hàng của chúng tôi đều rất hài lòng. ☊ (Lektion 118, Nr. 2255) Bitte wenden Sie sich an unsere telefonische Beratung. ☊ Quý khách làm ơn hãy liên hệ qua điện thoại với tư vấn khách hàng ☊ (Lektion 119, Nr. 2291) Dieser Service ist für Sie kostenlos. ☊ Đây là dịch vụ miễn phí cho khách hàng. ☊ (Lektion 119, Nr. 2294) Besuchen Sie uns an Stand 14! ☊ Quý khách hãy đến thăm chúng tôi tại gian hàng số 14. ☊ (Lektion 121, Nr. 2325) Sie finden uns in Halle 9 an Stand 12 / 07. ☊ Quý khách sẽ tìm thấy chúng tôi tại khu số 9 gian hàng 12/07. ☊ (Lektion 121, Nr. 2326) Wenn ich gleich heute bei Ihnen bestelle, bekomme ich einen Messerabatt? ☊ Nếu đặt hàng tại hội chợ hôm nay, tôi sẽ nhận được khuyến mại phải không? ☊ (Lektion 121, Nr. 2349) Ich hätte gerne ein Zugticket 1. Klasse nach Prag. ☊ Tôi muốn mua một vé tàu hạng nhất đến Praha. ☊ (Lektion 123, Nr. 2374) Ab morgen bin ich bei unserem Kunden in Paris. ☊ Từ ngày mai tôi sẽ ở chỗ khách hàng của chúng ta ở Paris. ☊ (Lektion 123, Nr. 2382) Unsere Firma feiert 20jähriges Jubiläum und wir möchten Sie als gute Kunden gerne dazu einladen. ☊ Công ty chúng tôi kỷ niệm 20 năm thành lập và chúng tôi rất muốn mời quý vị với tư cách là một khách hàng quan trọng tới cùng tham gia. ☊ (Lektion 124, Nr. 2412) Das ist die Spezialität des Hauses. ☊ Đây là món đặc sản của nhà hàng. ☊ (Lektion 124, Nr. 2434) Einige Teile der Lieferung sind beschädigt. ☊ Nhiều phần của kiện hàng bị hỏng. ☊ (Lektion 125, Nr. 2479) Die Lieferung war leider unvollständig. ☊ Kiện hàng rất tiếc là không đầy đủ. ☊ (Lektion 125, Nr. 2480) Beim Öffnen des Pakets musste ich leider feststellen, dass Teile der Lieferung fehlen. ☊ Khi mở kiện hàng, rất tiếc tôi phải nói rằng hàng chuyển đến bị thiếu nhiều phần. ☊ (Lektion 125, Nr. 2481) Der Betrag der Bestellung wurde falsch berechnet. ☊ Tổng số tiền của đơn đặt hàng bị tính nhầm. ☊ (Lektion 125, Nr. 2484) Sie haben die falschen Waren berechnet. ☊ Quý vị đã tính sai hàng hóa. ☊ (Lektion 125, Nr. 2486) Wir haben die Lieferung bis heute nicht erhalten. ☊ Cho đến hôm nay chúng tôi vẫn chưa nhận được hàng. ☊ (Lektion 125, Nr. 2487) Wir warten immer noch auf Ihre Lieferung. ☊ Chúng tôi vẫn chờ giao hàng của quý vị. ☊ (Lektion 125, Nr. 2488) Wir sind nicht bereit die defekte Ware zu bezahlen. ☊ Chúng tôi không sẵn sàng trả tiền cho những hàng hóa bị hỏng. ☊ (Lektion 125, Nr. 2491) Sollte sich Ihre Lieferung weiter verzögern, werden wir unsere Bestellung stornieren. ☊ Nếu việc vận chuyển tiếp tục bị chậm, chúng tôi sẽ hủy đơn đặt hàng. ☊ (Lektion 125, Nr. 2494) Welcher Teil der Lieferung fehlt? ☊ Phần nào của kiện hàng bị thiếu? ☊ (Lektion 125, Nr. 2504) Wir werden Ihnen heute Ersatz schicken. ☊ Chúng tôi sẽ gửi hàng thay thế cho quý vị hôm nay. ☊ (Lektion 125, Nr. 2512) Wir werden die defekte Ware selbstverständlich ersetzen. ☊ Tất nhiên chúng tôi sẽ thay thế những hàng hóa bị hỏng. ☊ (Lektion 125, Nr. 2514) Bitte schicken Sie die defekte Ware an uns zurück. ☊ Xin hãy gửi hàng hóa bị hỏng lại cho chúng tôi. ☊ (Lektion 125, Nr. 2515) Bitte schicken Sie die Ware an uns zurück und legen die eine Kopie Ihrer Rechnung bei. ☊ Xin hãy gửi hàng lại cho chúng tôi và gửi kèm một bản sao hóa đơn. ☊ (Lektion 125, Nr. 2516) Wir werden Ihnen den Kaufpreis natürlich zurückerstatten. ☊ Tất nhiên chúng tôi sẽ gửi trả lại tiền mua hàng cho ông / bà / anh / chị. ☊ (Lektion 125, Nr. 2517) Wir haben Ihnen die bestellte Ware am 15.02. zugeschickt. ☊ Chúng tôi đã gửi cho ông / bà / quý vị số hàng hóa được đặt vào ngày 15.02. ☊ (Lektion 126, Nr. 2526) Da Sie die letzte Rechnung erst nach der 2. Mahnung bezahlt haben, werden wir keine weiteren Bestellungen von Ihnen annehmen. ☊ Vì ông / bà / quý vị chỉ thanh toán hóa đơn lần trước sau thư nhắc nhở lần hai, do vậy chúng tôi sẽ không nhận các đơn đặt hàng tiếp theo của ông / bà / quý vị. ☊ (Lektion 126, Nr. 2545) Wir werden bei unserer Bank nachfragen, was passiert ist. ☊ Chúng tôi sẽ hỏi lại ngân hàng của chúng tôi chuyện gì đã xảy ra. ☊ (Lektion 126, Nr. 2551) Ich werde bei unserer Bank nachfragen, warum sich die Zahlung verzögert. ☊ Tôi sẽ hỏi lại ngân hàng, tại sao quá trình thanh toán bị chậm. ☊ (Lektion 126, Nr. 2552) Ist es möglich die Rechnung in monatlichen Raten zu bezahlen? ☊ Chúng tôi có thể thanh toán hóa đơn này bằng việc trả góp hàng tháng được không? ☊ (Lektion 126, Nr. 2555) First-class accommodation is available on all flights. ☊ accommodation ☊
I don't have a bank account. ☊ account ☊
to have an account at/with a bank ☊ account ☊
Scientists have found a more accurate way of dating cave paintings. ☊ accurate ☊
There's a bank right across the street. ☊ across ☊
the Banking Act 2009 ☊ act ☊
If you want to attract more customers, try advertising in the local paper. ☊ advertise ☊
advertise (for sb/sth): We are currently advertising for a new sales manager. ☊ advertise ☊
Our agent in New York deals with all US sales. ☊ agent ☊
He gets aggressive when he's drunk. ☊ aggressive ☊
A good salesperson has to be aggressive in today's competitive market. ☊ aggressive ☊
She lost her job when the factory closed, along with hundreds of others. ☊ along with sb/sth ☊
You can be paid in cash weekly or by cheque monthly; those are the two alternatives. ☊ alternative ☊
There is a vegetarian alternative on the menu every day. ☊ alternative ☊
Playing with water can keep children amused for hours. ☊ keep sb amused ☊
'We talked for hours.' 'And what did you decide?' ☊ and ☊
an annual meeting/event/report ☊ annual ☊
an annual income/subscription/budget ☊ annual ☊
an average annual growth rate of 8% ☊ annual ☊
annual rainfall ☊ annual ☊
The exhibition is held annually. ☊ annually ☊
She works in a bank. She did when I last saw her, anyway. ☊ anyway ☊
appreciate doing sth: I don't appreciate being treated like a second-class citizen. ☊ appreciate ☊
approach sb for sth/about (doing) sth: She approached the bank for a loan. ☊ approach ☊
a yard with a fence all around ☊ around ☊
She arranged a loan with the bank. ☊ arrange ☊
arrange with sb (about sth): I've arranged with the neighbours about feeding the cat while we are away. ☊ arrange ☊
arrangement with sb (to do sth): You can cash cheques here by prior arrangement with the bank. ☊ arrangement ☊
We must ask the neighbours round (= to our house). ☊ ask ☊
a sales assistant in a department store ☊ assistant ☊
He's been at the bank longer than anyone else. ☊ at ☊
Are you being attended to, Sir? (= for example, in a shop). ☊ attend to sb/sth ☊
The exhibition has attracted thousands of visitors. ☊ attract ☊
An audience of millions watched the wedding on TV. ☊ audience ☊
an awkward customer (= a person who is difficult to deal with) ☊ awkward ☊
We were sitting in the back row. ☊ back ☊
to check your bank balance (= to find out how much money there is in your account) ☊ balance ☊
He jumped in and swam to the opposite bank. ☊ bank ☊
My salary is paid directly into my bank. ☊ bank ☊
I need to go to the bank (= the local office of a bank). ☊ bank ☊
a bank loan ☊ bank ☊
a bank manager ☊ bank ☊
The hotel has a restaurant, bar and swimming pool. ☊ bar ☊
I picked up a few good bargains in the sale. ☊ bargain ☊
Show your ticket at the barrier. ☊ barrier ☊
on a daily/day-to-day/weekly basis ☊ basis ☊
Where's the bathroom? (= for example in a restaurant) ☊ bathroom ☊
There's a bank down the road. ☊ be ☊
She has been in her room for hours. ☊ be ☊
Turn left just before (= before you reach) the bank. ☊ before ☊
They have spent billions on the problem (= billions of dollars, etc.). ☊ billion ☊
Our immune systems are killing billions of germs right now. ☊ billion ☊
The board is/are unhappy about falling sales. ☊ board ☊
The bank has branches all over the country. ☊ branch ☊
You pay less for the store brand. ☊ brand ☊
brand loyalty (= the tendency of customers to continue buying the same brand) ☊ brand ☊
the leading brand of detergent ☊ brand ☊
a break in my daily routine ☊ break ☊
We've built up good relationships with our clients. ☊ build sth up ☊
The river burst its banks and flooded nearby towns. ☊ burst ☊
He wanted to expand the export side of the business. ☊ business ☊
We had a busy weekend lined up. ☊ busy ☊
a row of gilt buttons ☊ button ☊
to travel by air/land/sea ☊ by ☊
Benefit is calculated on the basis of average weekly earnings. ☊ calculate ☊
calculate that...: Conservationists calculate that hundreds of species could be lost in this area. ☊ calculate ☊
They go camping in France every year. ☊ camp ☊
We can eat in a restaurant, if you like. ☊ can ☊
Is it too late to cancel my order? ☊ cancel ☊
one of the leading candidates for the presidency ☊ candidate ☊
Customers are offered a 10% discount if they pay cash. ☊ cash ☊
The chairman of the company presented the annual report. ☊ chairman ☊
She has charge of the day-to-day running of the business. ☊ charge ☊
Delivery is free of charge. ☊ charge ☊
The restaurant charged £20 for dinner. ☊ charge ☊
They're charging £3 for the catalogue. ☊ charge ☊
charge sb for sth: We won't charge you for delivery. ☊ charge ☊
charge (sb) to do sth: The bank doesn't charge to stop a payment. ☊ charge ☊
a sales chart (= showing the level of a company's sales) ☊ chart ☊
His job was to chart the progress of the spacecraft. ☊ chart ☊
a cheap restaurant/hotel ☊ cheap ☊
check sth: Hang on—I just need to check my email. ☊ check ☊
He checked into a top London clinic yesterday for an operation on his knee. ☊ check into... ☊
a bright, cheerful restaurant ☊ cheerful ☊
a chemist's/chemist shop ☊ chemist ☊
There are plenty of restaurants to choose from. ☊ choose ☊
choose sb/sth as/for sth: He chose banking as a career. ☊ choose ☊
When you're old, people treat you like a second-class citizen. ☊ citizen ☊
The first-class compartment is situated at the front of the train. ☊ class ☊
It is clear from the graph that sales have dropped sharply. ☊ clear ☊
a lawyer with many famous clients ☊ client ☊
to act on behalf of a client ☊ client ☊
Social workers must always consider the best interests of their clients. ☊ client ☊
The offer closes at the end of the week. ☊ close ☊
to close an account (= to stop keeping money in a bank account) ☊ close ☊
close (for sth): What time does the bank close? ☊ close ☊
an item/article of clothing ☊ clothing ☊
I never expected those few items to come to so much. ☊ come to sth ☊
a commercial vehicle (= one that is used for carrying goods or passengers who pay) ☊ commercial ☊
The survey on consumer taste was commissioned by local stores. ☊ commission ☊
The committee has/have decided to close the restaurant. ☊ committee ☊
Small traders cannot compete in the face of cheap foreign imports. ☊ compete ☊
a shop selling clothes at competitive prices (= as low as any other shop) ☊ competitive ☊
We received a number of complaints from customers about the lack of parking facilities. ☊ complaint ☊
Our sales information is processed by computer. ☊ computer ☊
The offer is subject to certain conditions. ☊ condition ☊
Congress can impose strict conditions on the bank. ☊ condition ☊
Interest rates on bank loans have increased considerably in recent years. ☊ considerably ☊
The offer has been accepted, subject to contract (= the agreement is not official until the contract is signed). ☊ contract ☊
monthly contributions to the pension scheme ☊ contribution ☊
leading industrial countries ☊ country ☊
the sales team covering the northern part of the country (= selling to people in that area) ☊ cover ☊
traditional crafts like basket-weaving ☊ craft ☊
chefs who learned their craft in top hotels ☊ craft ☊
The bank refused further credit to the company. ☊ credit ☊
The safest way to pay for mail order goods is by credit card. ☊ credit card ☊
Stores spend more and more on crime prevention every year. ☊ crime ☊
one of the shop's best/biggest customers ☊ customer ☊
They know me—I'm a regular customer. ☊ customer ☊
the customer service department ☊ customer ☊
The firm has excellent customer relations. ☊ customer ☊
to cut the grass/lawn/hedge ☊ cut ☊
a daily routine/visit/newspaper ☊ daily ☊
events affecting the daily lives of millions of people ☊ daily ☊
Invoices are signed on a daily basis. ☊ daily ☊
They charge a daily rate. ☊ daily ☊
The custom dates back hundreds of years. ☊ date back (to...), date from... ☊
He had run up credit card debts of thousands of dollars. ☊ debt ☊
Photographs of actors decorated the walls of the restaurant. ☊ decorate ☊
Neighbours by definition live close by (= this is what being a neighbour means). ☊ definition ☊
deliver (to sb/sth): We promise to deliver within 48 hours. ☊ deliver ☊
a delivery van ☊ delivery ☊
Please pay for goods on delivery (= when you receive them). ☊ delivery ☊
Allow 28 days for delivery. ☊ delivery ☊
When can you take delivery of (= be available to receive) the car? ☊ delivery ☊
firms attempting to meet/satisfy their customers' demands (= to give them what they are asking for) ☊ demand ☊
Millions were deposited in Swiss bank accounts. ☊ deposit ☊
Stores are getting desperate after two years of poor sales. ☊ desperate ☊
Despite applying for hundreds of jobs, he is still out of work. ☊ despite ☊
weapons of mass destruction ☊ destruction ☊
developments in aviation technology ☊ development ☊
a difficult child/customer/boss ☊ difficult ☊
The bank is in difficulty/difficulties. ☊ difficulty ☊
The club's annual dinner will be held on 3 June. ☊ dinner ☊
That new restaurant was a big disappointment. ☊ disappointment ☊
a discount shop (= one that regularly sells goods at reduced prices) ☊ discount ☊
discover sth: I've just discovered hang-gliding! ☊ discover ☊
marketing, sales and distribution ☊ distribution ☊
Output consists of both exports and sales on the domestic market. ☊ domestic ☊
They arrived in dozens (= in large numbers). ☊ dozen ☊
dozen of sth: I've been there dozens of times. ☊ dozen ☊
The children spend hours dressing and undressing their dolls. ☊ dress ☊
The company owes a duty of care to its customers. ☊ duty ☊
Buy the large economy pack (= the one that gives you better value for money). ☊ economy ☊
to fly economy (class) (= by the cheapest class of air travel) ☊ economy ☊
I spent hours cleaning the house, but there isn't much to show for all my efforts. ☊ effort ☊
The fish lay thousands of eggs at one time. ☊ egg ☊
I know a good Italian restaurant. It's not far from here, either. ☊ either ☊
an elegant room/restaurant ☊ elegant ☊
Customer relations is an important element of the job. ☊ element ☊
Our favourite restaurant was closed, so we had to go elsewhere. ☊ elsewhere ☊
+ speech: 'This must be our top priority,' he emphasized. ☊ emphasize ☊
Banks actively encourage people to borrow money. ☊ encourage ☊
I joined the end of the queue. ☊ end ☊
Our end-of-season sale starts next week. ☊ end ☊
All enquiries should be addressed to the customer services department. ☊ enquiry ☊
He entertained us for hours with his stories and jokes. ☊ entertain ☊
entitle sb to do sth: This ticket does not entitle you to travel first class. ☊ entitle ☊
For her, travel was an escape from the boredom of her everyday life. ☊ escape ☊
On closer examination it was found that the signature was not genuine. ☊ examination ☊
examine sth/sb for sth: The goods were examined for damage on arrival. ☊ examine ☊
exchange sth: If it doesn't fit, take it back and the store will exchange it. ☊ exchange ☊
The new restaurant is nothing to get excited about (= not particularly good). ☊ excited ☊
advertising/business/sales, etc. executives ☊ executive ☊
an hour's class of exercising to music ☊ exercise ☊
expand sth: We've expanded the business by opening two more stores. ☊ expand ☊
to take a client out for a meal on expenses ☊ expense ☊
an expensive car/restaurant/holiday ☊ expensive ☊
an air express company ☊ express ☊
to extend a fence/road/house ☊ extend ☊
The bank plans various extensions to its credit facilities. ☊ extension ☊
The monthly fee is fixed and there are no hidden extras (= unexpected costs). ☊ extra ☊
We've asked the neighbours to keep an eye on the house for us while we are away. ☊ keep an eye on sb/sth ☊
shopping/banking/cooking facilities ☊ facility ☊
Some families have farmed in this area for hundreds of years. ☊ family ☊
far (from, away, below, etc.): The restaurant is not far from here. ☊ far ☊
a fashionable address/resort/restaurant ☊ fashionable ☊
fear sb/sth + adj.: Hundreds of people are feared dead. ☊ fear ☊
Does the bank charge a fee for setting up the account? ☊ fee ☊
I need a few things from the store. ☊ few ☊
a leading figure in the music industry ☊ figure ☊
the latest trade/sales/unemployment, etc. figures ☊ figure ☊
To order, fill in the coupon on p 54. ☊ fill sth in ☊
a diploma in banking and finance ☊ finance ☊
We've found a great new restaurant near the office. ☊ find ☊
The warehouse has been badly damaged by fire. ☊ fire ☊
It is now firmly established as one of the leading brands in the country. ☊ firmly ☊
Top athletes have to be very fit. ☊ fit ☊
flash sth: The guide flashed a light into the cave. ☊ flash ☊
When the Ganges floods, it causes considerable damage. ☊ flood ☊
the ocean/valley/cave/forest floor ☊ floor ☊
the flow of goods and services to remote areas ☊ flow ☊
focus on sth: We shall maintain our focus on the needs of the customer. ☊ focus ☊
The road went on for miles and miles. ☊ for ☊
a member of the sales force ☊ force ☊
The shipping forecast gave warnings of gales. ☊ forecast ☊
an application/entry/order form ☊ form ☊
all the millions of different life forms on the planet today ☊ form ☊
form sb/sth (up) (into sth): to form a line/queue/circle ☊ form ☊
The book is now freely available in the shops (= it is not difficult to get a copy). ☊ freely ☊
The high prices have frightened off many customers. ☊ frighten sb/sth away/off, frighten sb/sth away from sth ☊
a frightening experience/prospect/thought ☊ frightening ☊
The store sells everything from shoelaces to computers. ☊ from ☊
He was standing in front of me in the line. ☊ in front of ☊
We had seats in the front row. ☊ front ☊
A full refund will be given if the item is faulty. ☊ full ☊
a gap in a hedge ☊ gap ☊
Fake designer watches are sold at a fraction of the price of the genuine article. ☊ genuine ☊
Her work has given pleasure to (= pleased) millions of readers. ☊ give ☊
The government has given top priority to reforming the tax system. ☊ give ☊
leather/cotton/paper goods ☊ goods ☊
increased tax on goods and services ☊ goods ☊
The plastic bag contained all his worldly goods (= everything he owned). ☊ goods ☊
the governor of the Bank of England ☊ governor ☊
grade sth (as) sth: Ten beaches were graded as acceptable. ☊ grade ☊
grade sb/sth + noun: The best students are graded A. ☊ grade ☊
The bank finally granted me a £500 loan. ☊ grant ☊
grant sth to sb/sth: The bank finally granted a £500 loan to me. ☊ grant ☊
He was back on familiar ground, dealing with the customers. ☊ ground ☊
an annual growth rate of 10% ☊ growth ☊
guarantee to do sth: We guarantee to deliver your goods within a week. ☊ guarantee ☊
The prisoner slipped past the guards on the gate and escaped. ☊ guard ☊
a paying guest (= a person who is living in a private house, but paying as if they were in a hotel) ☊ guest ☊
A jumble sale will be held in the village hall on Saturday. ☊ hall ☊
They had put in hours of hard graft. ☊ hard ☊
We have orders coming in from all over the world. ☊ have ☊
I'll have the salmon (= for example, in a restaurant). ☊ have ☊
Do you have a client named Peters? ☊ have ☊
With the help of a ladder, neighbours were able to rescue the children from the blaze. ☊ help ☊
We've hit our ball over the fence! ☊ hit ☊
hold sb: Police are holding two men in connection with last Thursday's bank raid. ☊ hold ☊
The children climbed through a hole in the fence. ☊ hole ☊
the New Year's Honours list (= in Britain, a list of awards and titles given on January 1 each year) ☊ honour ☊
a horse and cart ☊ horse ☊
Clients can now contact us by email out of hours (= when the office is closed). ☊ hour ☊
It took hours getting there. ☊ hour ☊
I've been waiting for hours. ☊ hour ☊
household bills/chores/goods (= connected with looking after a house and the people living in it) ☊ household ☊
Men died in their hundreds. ☊ hundred ☊
hunt for sb: Detectives are hunting for thieves who broke into a warehouse yesterday. ☊ hunt ☊
Images of deer and hunters decorate the cave walls. ☊ image ☊
import sth (from...) (into...): goods imported from Japan into the US ☊ import ☊
It is important that he attend every day. ☊ important ☊
It is important that he should attend every day. ☊ important ☊
Sales figures continue to show signs of improvement. ☊ improvement ☊
They sat in rows. ☊ in ☊
People flocked in their thousands to see her. ☊ in ☊
a weekly disposable income (= the money that you have left to spend after tax, etc.) of £200 ☊ income ☊
They receive a proportion of their income from the sale of goods and services. ☊ income ☊
the world's leading industrial nations ☊ industrial ☊
influence sb/sth: His writings have influenced the lives of millions. ☊ influence ☊
The leaflet informs customers about healthy eating. ☊ inform ☊
A notice informed the guests that formal dress was required. ☊ inform ☊
The aim of the trip was to make informal contact with potential customers. ☊ informal ☊
This leaflet is produced for the information of (= to inform) our customers. ☊ information ☊
You can buy our goods over the Internet. ☊ Internet ☊
In his time managing the club he has invested millions on new players. ☊ invest ☊
Can I pay for each item separately? ☊ item ☊
A windproof jacket is an essential item of clothing for hillwalking. ☊ item ☊
to join the ranks of the unemployed ☊ join ☊
a joint account (= a bank account in the name of more than one person, for example a husband and wife) ☊ joint ☊
jump sth + adv./prep.: I jumped my horse over all the fences. ☊ jump ☊
'Can I help you?' 'No thanks, I'm just looking.' (= in a shop/store) ☊ just ☊
'Did you reach your sales target?' 'Just about.' ☊ just about ☊
I kept a weekly account of my workload and activities. ☊ keep ☊
keep sb/sth + adj.: She kept the children amused for hours. ☊ keep ☊
Cancer kills thousands of people every year. ☊ kill ☊
All I know is that she used to work in a bank (= I have no other information about her). ☊ know ☊
You know that restaurant round the corner? It's closed down. ☊ you know ☊
We tested various supermarkets' own label pasta sauces (= those marked with the name of the shop/store where they are sold). ☊ label ☊
Give your instructions in everyday language. ☊ language ☊
The big stores are open later on Thursdays. ☊ late ☊
Defence attorneys can use any means within the law to get their client off. ☊ law ☊
The company is a world leader in electrical goods. ☊ leader ☊
leading experts ☊ leading ☊
If we look at the league table we can see Bolton are bottom with 21 points. ☊ league ☊
To the left of the library is the bank. ☊ left ☊
lend (sth) (to sb): The bank refused to lend the money to us. ☊ lend ☊
license sb/sth to do sth: They had licensed the firm to produce the drug. ☊ license ☊
I'd rather use my money than leave it lying in the bank. ☊ lie ☊
the worries of everyday life ☊ life ☊
Commuting is a part of daily life for many people. ☊ life ☊
My day-to-day life is not very exciting. ☊ life ☊
Her daily life involved meeting lots of people. ☊ life ☊
This offer is for a limited period only. ☊ limited ☊
Write the title of your essay on the top line. ☊ line ☊
a long line of trees ☊ line ☊
The children all stood in a line. ☊ line ☊
to stand/wait in line for sth ☊ line ☊
Having to wait hours came high on the list of complaints. ☊ list ☊
The trucks waited at the warehouse to pick up their loads. ☊ load ☊
A lorry shed its load (= accidentally dropped its load) on the motorway. ☊ load ☊
bank loans with low interest rates ☊ loan ☊
He locked up the shop and went home. ☊ lock up, lock sth up ☊
During the night, somebody had cut the boat loose from its moorings. ☊ loose ☊
You will lose your deposit if you cancel the order. ☊ lose ☊
The strike cost them thousands of pounds in lost business. ☊ lost ☊
a low-cost airline ☊ low ☊
He lunched with a client at the Ritz. ☊ lunch ☊
a weekly/monthly magazine ☊ magazine ☊
to manage a factory/bank/hotel/soccer team ☊ manage ☊
The shop is now under new management. ☊ management ☊
a bank/hotel manager ☊ manager ☊
the sales/marketing/personnel manager ☊ manager ☊
mark B on A: Prices are marked on the goods. ☊ mark ☊
market stalls/traders ☊ market ☊
She works in sales and marketing. ☊ marketing ☊
I began sifting through the mass of evidence. ☊ mass ☊
There were masses of people in the shops yesterday. ☊ mass ☊
Don't give me any more. I've eaten masses! ☊ mass ☊
mass unemployment/production ☊ mass ☊
weapons of mass destruction ☊ mass ☊
She spent the morning matching up orders with invoices. ☊ match sth up (with sth) ☊
For maximum effect do the exercises every day. ☊ maximum ☊
to go out for a meal (= to go to a restaurant to have a meal) ☊ meal ☊
What is meant by 'batch processing'? ☊ mean ☊
This restaurant is meant to be excellent. ☊ be meant to be sth ☊
He suffered loss of memory for weeks after the accident. ☊ memory ☊
The nearest bank is about half a mile down the road. ☊ mile ☊
There isn't a house for miles around here. ☊ mile ☊
There were millions of people there. ☊ million ☊
He made his millions (= all his money) on currency deals. ☊ million ☊
minority shareholders in the bank ☊ minority ☊
They don't mix much with the neighbours. ☊ mix ☊
a mobile shop/library (= one inside a vehicle) ☊ mobile ☊
If the item is not satisfactory, you will get your money back. ☊ money ☊
There are thousands of verbs in English and most (of them) are regular. ☊ most ☊
The stores were overrun with rats and mice. ☊ mouse ☊
the mouth of a cave/pit ☊ mouth ☊
Our new neighbours moved in yesterday. ☊ move in, move into sth ☊
laws to allow free movement of goods and services ☊ movement ☊
The rebels were responsible for the mass murder of 400 civilians. ☊ murder ☊
I must go to the bank and get some money. ☊ must ☊
The shop sells only a narrow range of goods. ☊ narrow ☊
a national airline/museum/theatre ☊ national ☊
Where's the nearest bank? ☊ near ☊
neat rows of books ☊ neat ☊
I didn't need to go to the bank after all—Mary lent me the money. ☊ need ☊
We've had a lot of support from all our friends and neighbours. ☊ neighbour ☊
Our next-door neighbours are very noisy. ☊ neighbour ☊
Britain's nearest neighbour is France. ☊ neighbour ☊
a daily/weekly newspaper ☊ newspaper ☊
Our new neighbours are very nice. ☊ nice ☊
Her first customer was none other than Mrs Obama. ☊ none other than ☊
The song reached number 5 in the charts. ☊ number ☊
everyday objects such as cups and saucers ☊ object ☊
observe sb/sth do sth: The police observed a man enter the bank. ☊ observe ☊
observe sb/sth doing sth: They observed him entering the bank. ☊ observe ☊
to accept/refuse/decline an offer ☊ offer ☊
The offer has been withdrawn. ☊ offer ☊
The original price was £3 000, but I'm open to offers (= willing to consider offers that are less than that). ☊ offer ☊
This special offer is valid until the end of the month. ☊ offer ☊
See next week's issue for details of more free offers. ☊ offer ☊
a bank/company/court/government official ☊ official ☊
Is the offer still open? ☊ open ☊
I want to keep my Swiss bank account open. ☊ open ☊
The new store will be open in the spring. ☊ open ☊
open sth: You need just one pound to open a bank account with us. ☊ open ☊
What time does the bank open? ☊ open ☊
operate sth: The airline operates flights to 25 countries. ☊ operate ☊
the firm's banking operations overseas ☊ operation ☊
The bank is opposite the supermarket (= on the other side of the road). ☊ opposite ☊
option (to do sth): A savings plan that gives you the option to vary your monthly payments. ☊ option ☊
Last orders at the bar now please! (= because the bar is going to close) ☊ order ☊
an order for steak and fries ☊ order ☊
I would like to place an order for ten copies of this book. ☊ order ☊
an order form ☊ order ☊
The machine parts are still on order (= they have been ordered but have not yet been received) ☊ order ☊
These items can be made to order (= produced especially for a particular customer) ☊ order ☊
She takes orders only from the president. ☊ order ☊
Interest rates can be controlled by order of the central bank. ☊ order ☊
The argument continued until the chairman called them both to order (= ordered them to obey the formal rules of the meeting). ☊ order ☊
Have you ordered yet? ☊ order ☊
order (sth) (for sb): Will you order for me while I make a phone call? ☊ order ☊
order sth (from sb): These boots can be ordered direct from the manufacturer. ☊ order ☊
Out you go! (= used to order sb to leave a room) ☊ out ☊
Let's go out this evening (= for example to a restaurant or club). ☊ out ☊
He got thrown out of the restaurant. ☊ out ☊
owe sb sth for sth: How much do I owe you for the groceries? ☊ owe ☊
The country owes billions of dollars to foreign creditors. ☊ owe ☊
package sth: packaged food/goods ☊ package ☊
package sth up: The orders were already packaged up, ready to be sent. ☊ package ☊
cave paintings ☊ painting ☊
a daily/evening/Sunday paper ☊ paper ☊
an encyclopedia published in 25 weekly parts ☊ part ☊
pass sb/sth: to pass a barrier/sentry/checkpoint ☊ pass ☊
You'll pass a bank on the way to the train station. ☊ pass ☊
Much of the discount is pocketed by retailers instead of being passed on to customers. ☊ pass sth on (to sb) ☊
a passenger train (= carrying passengers, not goods) ☊ passenger ☊
He agreed to make ten monthly payments of £50. ☊ payment ☊
a meeting with business people and bankers ☊ people ☊
This offer is available for a limited period only. ☊ period ☊
a salesperson ☊ person ☊
We offer a personal service to all our customers. ☊ personal ☊
He's no longer personally involved in the day-to-day running of the company. ☊ personally ☊
a pet shop (= where animals are sold as pets) ☊ pet ☊
an airline pilot ☊ pilot ☊
to place a bet/an order ☊ place ☊
pleasant to sb: Please try to be pleasant to our guests. ☊ pleasant ☊
I am pleased to inform you that the book you ordered has arrived. ☊ pleased ☊
the pleasure and pains of everyday life ☊ pleasure ☊
Please be polite to our guests. ☊ polite ☊
'Our dog got into the neighbour's garden again!' 'You'll be popular.' ☊ popular ☊
port of entry (= a place where people or goods can enter a country) ☊ port ☊
I should like to apply for the position of Sales Director. ☊ position ☊
The soldiers had to stand for hours without changing position. ☊ position ☊
The gang was caught in possession of stolen goods. ☊ possession ☊
Bankruptcy is a real possibility if sales don't improve. ☊ possibility ☊
We will get your order to you as soon as possible. ☊ as quickly, much, soon, etc. as possible ☊
post sth (off) (to sb): Have you posted off your order yet? ☊ post ☊
potential customers ☊ potential ☊
potential (for doing sth): The European marketplace offers excellent potential for increasing sales. ☊ potential ☊
to practice the piano every day ☊ practice ☊
The banks will begin to present their arguments today. ☊ present ☊
The sales manager will give a presentation on the new products. ☊ presentation ☊
the bank president ☊ president ☊
Good health care is of primary importance. ☊ primary ☊
Education is a top priority. ☊ priority ☊
Our first priority is to improve standards. ☊ priority ☊
private banks ☊ private ☊
We're not sure whether we still want to proceed with the sale. ☊ proceed ☊
a top golf professional ☊ professional ☊
The sale generated record profits. ☊ profit ☊
There isn't much profit in running a restaurant these days. ☊ profit ☊
Her promotion to Sales Manager took everyone by surprise. ☊ promotion ☊
Her job is mainly concerned with sales and promotion. ☊ promotion ☊
Keep the receipt as proof of purchase. ☊ proof ☊
prospect (that...): There's a reasonable prospect that his debts will be paid. ☊ prospect ☊
an exciting prospect ☊ prospect ☊
prospect (of sth/of doing sth): The prospect of becoming a father filled him with alarm. ☊ prospect ☊
Pictures of the suspect were published in all the daily papers. ☊ publish ☊
There is little evidence that harsher punishments deter any better than more lenient ones. ☊ punishment ☊
to make a purchase (= buy sth) ☊ purchase ☊
Keep your receipt as proof of purchase. ☊ purchase ☊
major purchases, such as a new car ☊ purchase ☊
If you are not satisfied with your purchase we will give you a full refund. ☊ purchase ☊
to put up a building/fence/memorial/tent ☊ put sth up ☊
qualify sb to do sth: The test qualifies you to drive heavy vehicles. ☊ qualify ☊
to be of good/poor/top quality ☊ quality ☊
It's cheaper to buy goods in quantity. ☊ quantity ☊
He rose through the ranks to become managing director. ☊ rank ☊
a campaign to attract more women into the military ranks ☊ rank ☊
She is currently the highest ranked player in the world. ☊ rank ☊
top-ranked players ☊ rank ☊
rank sb/sth as sth: Voters regularly rank education as being more important than defence. ☊ rank ☊
rank sb/sth + noun: The university is ranked number one in the country for engineering. ☊ rank ☊
rank as sth: It certainly doesn't rank as his greatest win. ☊ rank ☊
(+ adv./prep.): The restaurant ranks among the finest in town. ☊ rank ☊
This must rank with (= be as good as) the greatest movies ever made. ☊ rank ☊
Health and education rank highly with voters. ☊ rank ☊
You just don't rank (= you're not good enough). ☊ rank ☊
the annual crime/divorce rate ☊ rate ☊
The hotel's new restaurant comes highly recommended (= a lot of people have praised it). ☊ recommend ☊
The airline has a good safety record. ☊ record ☊
refuse sth: The bank refused his demand for a full refund. ☊ refuse ☊
regret sth: The airline regrets any inconvenience. ☊ regret ☊
He flashed a smile, showing two rows of white, regular teeth. ☊ regular ☊
our regular customers ☊ regular ☊
The ibex is a distant relative of the mountain goat. ☊ relative ☊
report (sb/sth) doing sth: The neighbours reported seeing him leave the building around noon. ☊ report ☊
This contract represents 20% of the company's annual revenue. ☊ represent ☊
a sales representative ☊ representative ☊
reputation (as sth): She soon acquired a reputation as a first-class cook. ☊ reputation ☊
You are requested not to smoke in the restaurant. ☊ request ☊
Do you require anything else? (= in a shop/store, for example) ☊ require ☊
These goods are surplus to requirements (= more than we need). ☊ requirement ☊
The bank rescued the company from bankruptcy. ☊ rescue ☊
I'll call the restaurant and make a reservation. ☊ reservation ☊
The hotel restaurant is open to non-residents. ☊ resident ☊
resist doing sth: The bank strongly resisted cutting interest rates. ☊ resist ☊
response (to sb/sth): The product was developed in response to customer demand. ☊ response ☊
responsibility (for sth): We are recruiting a sales manager with responsibility for the European market. ☊ responsibility ☊
The bank refuses to accept responsibility for the mistake. ☊ responsibility ☊
an Italian restaurant ☊ restaurant ☊
We had a meal in a restaurant. ☊ restaurant ☊
We went out to a restaurant to celebrate. ☊ restaurant ☊
a restaurant owner ☊ restaurant ☊
a self-service restaurant ☊ restaurant ☊
The cyclone has resulted in many thousands of deaths. ☊ result in sth ☊
return sb/sth to sb/sth: We had to return the hairdryer to the store because it was faulty. ☊ return ☊
I had to return to the store to look for my purse. ☊ return ☊
Staff performance is reviewed annually. ☊ review ☊
She rose through the ranks to become managing director. ☊ rise ☊
It would be better to transport the goods by rail rather than by road. ☊ road ☊
a cave with striking rock formations (= shapes made naturally from rock) ☊ rock ☊
roll sth + adv./prep.: Delivery men were rolling barrels across the yard. ☊ roll ☊
They've built a high fence all round to keep intruders out. ☊ round ☊
Make exercise a part of your daily routine. ☊ routine ☊
a row of trees ☊ row ☊
We sat in a row at the back of the room. ☊ row ☊
The vegetables were planted in neat rows. ☊ row ☊
Let's sit in the back row. ☊ row ☊
Our seats are five rows from the front. ☊ row ☊
by royal appointment (= a sign used by companies that supply goods to the royal family) ☊ royal ☊
The bank stepped in to save the company from financial ruin. ☊ ruin ☊
to run a hotel/store/language school ☊ run ☊
the day-to-day running of a business ☊ running ☊
Shoppers made a rush for the exits. ☊ rush ☊
two sacks of groceries ☊ sack ☊
The airline has an excellent safety record. ☊ safety ☊
an annual salary of $40 000 ☊ salary ☊
I haven't made a sale all week. ☊ sale ☊
a sales drive/campaign (= a special effort to sell more) ☊ sale ☊
a sales and marketing director ☊ sale ☊
She works in sales/in the sales department. ☊ sale ☊
The Weldon Group has a 6 000 strong sales force. ☊ sale ☊
The company is trying to improve customer satisfaction. ☊ satisfaction ☊
a satisfied customer ☊ satisfied ☊
I opened a savings account at my local bank. ☊ saving ☊
to achieve economies of scale in production (= to produce many items so the cost of producing each one is reduced) ☊ scale ☊
He put his shopping on the seat behind him. ☊ seat ☊
service-sector jobs (= in hotels, restaurants, etc.) ☊ sector ☊
On a clear day you can see for miles from here. ☊ see ☊
seek sth from sb: She managed to calm him down and seek help from a neighbour. ☊ seek ☊
This model is available at selected stores only. ☊ select ☊
Their last album sold millions. ☊ sell ☊
She sent the letter by airmail. ☊ send ☊
Our main concern is to provide quality customer service. ☊ service ☊
the development of new goods and services ☊ service ☊
She has a weekly session at the health club on Saturdays. ☊ session ☊
They set high standards of customer service. ☊ set ☊
a sewing basket ☊ sewing ☊
a sex shop (= one selling magazines, objects, etc. that are connected with sex) ☊ sex ☊
Profits are shared out yearly. ☊ share ☊
There are two restaurants on board ship. ☊ ship ☊
a sailing/cargo/cruise ship ☊ ship ☊
The company ships its goods all over the world. ☊ ship ☊
shock sb that...: Neighbours were shocked that such an attack could happen in their area. ☊ shock ☊
The band's last single shot straight to number one in the charts. ☊ shoot ☊
Don't shoot—I surrender. ☊ shoot ☊
a shoe shop ☊ shop ☊
There's a little gift shop around the corner. ☊ shop ☊
a butcher's shop ☊ shop ☊
a butcher shop ☊ shop ☊
I'm just going down to the shops. Can I get you anything? ☊ shop ☊
a shopping basket ☊ shopping ☊
a shopping cart ☊ shopping ☊
show sb/sth to be/have sth: His new book shows him to be a first-rate storyteller. ☊ show ☊
The bank shuts at 4. ☊ shut ☊
Unfortunately the bank is shut now. ☊ shut ☊
a shop/pub sign ☊ sign ☊
The United States won most of the track and field events. Similarly, in swimming, the top three places went to Americans. ☊ similarly ☊
He's been working in a bank since leaving school. ☊ since ☊
sit doing sth: We sat talking for hours. ☊ sit ☊
skilled in/at sth/doing sth: She is highly skilled at dealing with difficult customers. ☊ skilled ☊
The glass bowl smashed into a thousand pieces. ☊ smash ☊
Would you like smoking or non-smoking? (= for example, in a restaurant) ☊ smoking ☊
The stores are packed solid (= very full and crowded) at this time of year. ☊ solid ☊
We'll deliver the goods as soon as we can. ☊ soon ☊
The Society has an interesting talk by a visiting speaker every month. ☊ speaker ☊
We aim to increase the speed of delivery (= how quickly goods are sent). ☊ speed ☊
spend (sth doing sth): The company has spent thousands of pounds updating their computer systems. ☊ spend ☊
We placed our bets and the croupier spun the roulette wheel. ☊ spin ☊
spread sth: Why not pay monthly and spread the cost of your car insurance? ☊ spread ☊
a staff restaurant/meeting ☊ staff ☊
We aim to maintain high standards of customer care. ☊ standard ☊
What star rating does this restaurant have? ☊ star ☊
There was a big moon and hundreds of stars were shining overhead. ☊ star ☊
My bank sends me monthly statements. ☊ statement ☊
The store stays open until late on Thursdays. ☊ stay ☊
It's a crime to handle stolen goods. ☊ steal ☊
a steep hill/slope/bank ☊ steep ☊
You row and I'll steer. ☊ steer ☊
I'm afraid we're temporarily out of stock. ☊ stock ☊
a big department store ☊ store ☊
a health food store ☊ store ☊
a liquor store ☊ store ☊
Most people don't want to spend hours slaving over a hot stove (= cooking). ☊ stove ☊
She went straight from college to a top job. ☊ straight ☊
Sorry, I don't know where the bank is. I'm a stranger here myself. ☊ stranger ☊
The bank is just across the street. ☊ street ☊
study how, what, etc...: The group will study how the region coped with the loss of thousands of jobs. ☊ study ☊
We were second-class citizens and they treated us as such. ☊ such ☊
The damage was such that it would cost thousands to repair. ☊ such ☊
foods supplying our daily vitamin needs ☊ supply ☊
The company will support customers in Europe (= solve their problems with a product). ☊ support ☊
She's supposed to have had hundreds of lovers. ☊ be supposed to do/be sth ☊
There are lots of surprises in store for visitors to the gallery. ☊ surprise ☊
I didn't want the neighbours suspecting anything. ☊ suspect ☊
a sweet shop ☊ sweet ☊
A table for two, please (= in a restaurant). ☊ table ☊
I'd like to book a table for tonight (= in a restaurant). ☊ table ☊
The store took (= sold goods worth) $100 000 last week. ☊ take ☊
take sth to sb/sth: Take this to the bank for me, would you? ☊ take ☊
the sales team ☊ team ☊
tear (sth) (+ adv./prep.): I tore my jeans on the fence. ☊ tear ☊
test sth out: They opened a single store in Europe to test out the market. ☊ test ☊
There's a restaurant around the corner. ☊ there ☊
There were thousands of people there. ☊ thousand ☊
The museum is open daily throughout the year. ☊ throughout ☊
a long queue at the till ☊ till ☊
I sent my order, together with a cheque for £40. ☊ together with ☊
an annual income of under £10 000 ☊ under ☊
underground passages/caves/streams ☊ underground ☊
I've joined the ranks of the unemployed (= I've lost my job). ☊ the unemployed ☊
uniform lines of terraced houses (= they all looked the same) ☊ uniform ☊
The deal will put the company in a unique position to export goods to Eastern Europe. ☊ unique ☊
The truck driver was waiting to unload. ☊ unload ☊
Sales are well up on last year. ☊ up ☊
a delivery van ☊ van ☊
I was impressed by the variety of dishes on offer. ☊ variety ☊
a video shop/store ☊ video ☊
You should view their offer with a great deal of caution. ☊ view ☊
the village shop ☊ village ☊
Sales volumes fell 0.2% in June. ☊ volume ☊
a weekly wage of £200 ☊ wage ☊
want doing sth: The plants want watering daily. ☊ want ☊
want to be/have sth: The plants want to be watered daily. ☊ want ☊
waste sb/sth as sth: You're wasted as a sales manager—you should have been an actor. ☊ waste ☊
The steps had been worn away by the feet of thousands of pilgrims. ☊ wear away, wear sth away ☊
a weekly magazine ☊ weekly ☊
Our neighbours made us welcome as soon as we arrived. ☊ welcome ☊
Send it to whoever is in charge of sales. ☊ whoever ☊
a wide range/choice/variety of goods ☊ wide ☊
The term is widely used in everyday speech. ☊ widely ☊
She'll listen to music, alone in her room, for hours. ☊ will ☊
He would spend hours on the telephone. ☊ will ☊
I have a client with me right now. ☊ with ☊
I bank with HSBC. ☊ with ☊
Unless you return the form within seven days, the offer will be withdrawn. ☊ withdraw ☊
She set them to work painting the fence. ☊ work ☊
The accountant described his work to the sales staff. ☊ work ☊
Elections take place every year. ☊ year ☊
The bank is on your right. ☊ your ☊