complaint complaint e-mail grammar vocabulary word television remote control to receive a parcel factory production delivery delivery note button request cancellation intention shit waste wager question answer anger to turn off to switch off to switch on to turn on to think about to complain to express to justify to detest to complain to answer to waste to disturb someone to check to wager, to bet to bet entitled angry, furious angry firm responsible complete look at the page Dear Sir or Madam, ... in this case to make an exception 
